Insurance, Payment & Cancellation Policy
As a specialty medical practice, the SMart Center does not accept medical insurance plans. Our professional services are considered out of network.
We are happy to provide receipts to families for submitting to their insurance companies for possible reimbursement. We suggest you contact your insurance carrier and inquire about out of network coverage.
For S-CAT® Program initial evaluation/treatment consultations:
A $100 deposit is required to secure an initial consultation.
The deposit is 100% nonrefundable if canceled within 2 weeks of the scheduled consultation.
Final payment for initial S-CAT® Program services:
- In-person consultation: Due at time of service.
- Web consultation: Due at least 3 days prior to date of service.
For S-CAT® Program follow up consultations:
In-person consultation: Payment due at time of service.
Web-Ex consultation: Payment due at least 3 days prior to date of service.
RETURNED CHECK POLICY: All returned checks are subject to a $30.00 return check fee. We reserve the right to restrict future transactions to cash or money order.
Late Payments: Incur a $30 per month late fee.
Cancellation policies: We ask that you give us as much notice as possible prior if a scheduled consult needs to be cancelled or rescheduled. We have a waiting list for appointments and the sooner you let us know, the better the opportunity to allow for another patient in need of our services. Our office staff sends out appointment reminders via email or phone. If we receive less than 24 hours notice that a consult time needs to be rescheduled, the consult payment is still due. Payment is required for no show appointments, unless a sudden emergency occurs where documentation can be provided.